Lift Pass

Note: Cash will still be accepted on buses. Cash must be exact change. Operators cannot make change. 

Where to get your Lift Pass

You only need a single, reloadable Lift Pass. Lift Pass can be loaded with rides or a monthly pass.

Lift Pass is available at the Transit Office, located at 570 Fort William Rd. The Transit Office is open Monday - Friday, 8:30am-4:30pm. During the month of April the Transit Office will be offering extended hours on Tuesdays, Wednesdays and Saturdays. 

Transit Office Hours:

Lift Pass is also available at City Hall, located at 500 Donald Street East. Note: Lift Pass hours at City Hall are 8:30 - 12:30 and 1:30 - 4:30. Additional retailers will be announced in the coming weeks.

Traditional monthly passes and paper tickets will stop being sold as of April 30, 2025. Passengers who would like to purchase a Lift Pass before the official launch are encouraged to visit the Thunder Bay Transit office at 570 Fort William Road.

There will be a $5.00 fee to purchase a new reloadable Lift Pass card. The fee will be waived until April 30, 2025. After that, new cards will be sold at $5.00, so passengers are encouraged to get their cards early.

Once you have your Lift Pass, you can purchase rides and passes online, or in person at the Transit Office and City Hall. 

Reload your Lift Pass

With Lift Pass, purchasing bus fare is easy - just fund, tap and go!

• Create an online account, add your card and purchase rides or your monthly pass online
• Visit the Transit Administration Office or City Hall