City News

City Staff Launch respect. Customer Service Pilot Project

October 30, 2015 – The City of Thunder Bay is embracing and promoting respect. in a brand new way  at City Hall. The Pilot Project includes a new respect. decal above the customer service desk at City Hall as well as new respect. t-shirts for staff to wear.

The new respect. decal is one of the first things you will notice when you enter City Hall. The intention of the decal is to welcome residents and visitors as well as act as an interface between the staff working at the customer service desk...

Brown Bags Only for Fall Leaf & Yard Waste Curbside Collection

October 29, 2015 – Curbside collection of organic leaf and yard waste will take place from Nov. 3-13 on regular recycling days, and the City is reminding residents that only kraft (paper) bags will be accepted.

Effective this fall, plastic bags should no longer be used. There is no bag limit, however bags cannot weigh more than 40 lbs (18 kg).

“Paper bags decompose naturally,” said Jason Sherband – Manager, Solid Waste and Recycling Services. “They can be added directly to the compost pile at the Solid...

Smarter Transit: City Hall as the South Core Transit Hub

October 29, 2015 – As part of the Transit Master Plan, a route rationalization study was completed in 2012, and confirmed that the South Core area should continue as one of five key transfer hubs across the city.

In keeping with that recommendation and following more than four years of successful operational activity, City Hall remains the primary choice to maintain a major transfer hub. The City is looking to the public for feedback.

Two Public Information Sessions will be held where Transit staff...

May Street Reopens to Traffic

October 28, 2015 – The road reconstruction project on May Street between Dease and Miles Street has been completed, and the road has fully reopened to traffic.

The affected section of May Street has been closed all summer. The only remaining work is the installation and activation of street lighting. This is expected to be completed in a week.

Drivers are asked to use extra caution when driving in the area until the street lighting is operational.

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Contact: Brian Newman, Project Engineer,...

Distribution Changes May Temporarily Affect Water Clarity

October 26, 2015 – The City of Thunder Bay will make changes to the water distribution system in the Oliver Road area beginning Tuesday, Oct. 27 that will result in higher water pressure for residents.

Portions of Oliver Road, Conservation Road, Oxford Street, Central Avenue and Vimy Street will be affected.

During the conversion, residents on the affected streets may notice discoloured water coming from taps. Water pressure, taste or clarity may also be affected for a short period.

If residents notice...