Arranging for a ride this holiday season is a smart choice, but before getting into a taxi or rideshare vehicle, make sure the driver and vehicle are both properly licensed for the job.

Licensing and Enforcement is aware of people posing as legitimate taxi companies online, operating through social media channels and messaging services. One entity was ordered to cease operations by Licensing and Enforcement staff, after it was discovered they had offered thousands of rides to customers over a period of several months.

Licensed taxi and rideshare companies are required to have drivers who are properly insured, have their driving records examined and undergo a criminal reference check. A licensed taxi or rideshare vehicle undergoes safety checks and is properly insured. All professional drivers and vehicles have a city-issued licence on hand that can be shown upon request.

Drivers caught operating a vehicle for hire business without the proper licensing can face a fine starting at $500, with a maximum penalty of $100,000. Continuing with business, when ordered to cease operations, can bring a penalty of $10,000 per day.

“Public safety in taxi and ridesharing operations is paramount,” said Doug Vincent, Manager – Licensing and Enforcement. “We will prioritize stopping illegal ridesharing or taxi operations during the holiday season.”

Currently, there are two licensed taxi companies in Thunder Bay, one rideshare platform, and several other specialty licensed vehicle-for-hire services.

Complaints about unlicensed taxis and rideshare services can be directed to Municipal Enforcement Services by calling 807-577-MLEO (6536) or submitting a complaint online at www.thunderbay.ca/bylaw