Transit

Questions, compliments, complaints and suggestions can be submitted using the online feedback form. A customer service representative will review all submissions. Any personal information you provide will remain confidential.

Modifications have been made to a number of Thunder Bay Transit routes. For full details please see our updated schedules for all routes on our Schedules and Maps page.

We continue to make every effort to keep a reliable transit service operating for those that require it and thank you all for your patience and understanding.

Lift+ Specialized Transit is Thunder Bay's door-to-door paratransit service, which may be for residents and visitors who, due to a disability, are not able to use Thunder Bay Transit for all or part of their trips. Lift+ is public transit and services most locations within city limits.

For more detailed information please see our Lift+ Specialized Transit page.