We understand how important accessibility is for our passengers. Transit Services has a 10-year Accessibility Plan that explains how our services are accessible and what our long-term plan is to improve and maintain accessibility.

Here are some of the highlights from our plan:

Quantum Wheelchair Securement System 

Starting in spring 2022, Thunder Bay Transit will introduce two new Nova buses equipped with the new Quantum Wheelchair Securement System.

The Quantum Securement System is:

  • A fully automatic wheelchair securement system
  • Rear facing
  • Allows for operation by the passenger or Operator
  • Quick securement in under 25 seconds
  • Intended for use with scooters or wheelchairs between 19 to 30 inches wide

Here is an instructional video to familiarize yourself with the Quantum Securement System:

Important information when using the Quantum Securement System:

  • Let your Operator know upon boarding if you would like to operate the Quantum Securement System on your own or if you would like the Operator to assist.
  • Centre your wheelchair or scooter on the backboard and position your device as close as you can to the backboard.  Remove any obstacles or barriers that impact your ability to position your device.
  • Ensure you are facing the back of the bus.
  • Always turn off power or apply your wheel locks.
  • Check positioning of your device to ensure that the arm of the Quantum is pressing against the wheels of your mobility aid.  If not, reposition.
  • Passengers travelling with wheelchairs that have angled wheels are not recommended to use the Quantum system, as the arms of the system may have difficulty securing properly.

Contact Us

Transit Services
570 Fort William Rd.
Thunder Bay, ON P7B 2Z8

807-684-3744 | 807-684-2997
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